top of page

APPOINTMENTS

OUTPATIENT APPOINTMENTS, REMINDERS AND FEES

To make an appointment please phone the office on 07 4632 3442. This may seem a little old fashion but there are several reasons why a more personal approach is preferred. The phone call provides opportunity to discuss location instructions, referral instructions, follow up tests, fee details, etc.,

 

A confirmation call will generally be made one working day before your appointment. A letter with details can be sent as confirmation and reminder.

​

The nature of Dr Ratnayake’s work sometimes means being called urgently to patients already in hospital. On these occasions, where possible the office will advise that Doctor is running late. Please feel free to phone to check ahead of your appointment time.

​​

Outpatient consulting fees are very reasonable within the field. Payment is required on the day of consultation. Medicare will cover a large portion of the specialist consultation fee when a valid referral from a general practitioner or specialist in place. Provided your bank account details are registered with Medicare we can submit the claim electronically for you. In which case the Medicare benefit will be refunded to your bank account within 48 hours.

Department of Veterans Affairs patients are billed directly via DVA.​

​​​

INPATIENT REVIEW FEES

Inpatient consulting fees will be billed directly to your Health Fund and completely covered leaving no out of pocket for services provided by Dr Ratnayake or Dr Htin.

​

If you do not have a valid Private Health Cover, the consultation fees for the in-hospital reviews will be directly billed to you. Please note that the consultation fees are separate and additional to what the Hospital charges you for the stay. There is no Medicare rebate for in-hospital Specialist review fees. 

​​

TELEHEALTH APPOINTMENTS

If distance or mobility is an issue, a follow up Telehealth appointment can be scheduled.

​

A link will be sent to you via SMS or email. By clicking on this link, a Zoom meeting with the Doctor will start. 

bottom of page